Return and exchange

Shipping information, returns and exchanges
Shipping costs:
Free shipping on purchases over NOK 700, regardless of weight and size.

Delivery methods:
Delivery time to your mailbox or local post office after you have placed your order is 1-5 working days. We will send your package within 24 hours.
We use Bring i Posten to deliver our parcels, this is one of the safest and fastest suppliers in Norway with many delivery locations.

Package Tracking:
When the package is sent from raapluss.no, you will receive an email with a package tracking number, you can follow the package's progress at www.bring.no.
You will also receive an SMS/email with a tracking number and collection code that you show at the delivery point to collect your package.
Tip: Download the post office's tracking app click here

Unclaimed package:
If you order and do not collect the package from the post office within the collection deadline of 14 days, the package will be returned to us. We will then send out an invoice of NOK 250 in fees for unclaimed parcels. This fee consists of forward postage, return postage and administration costs in connection with this. Should you for various reasons not be able to pick up the package, you must let us know so that we can apply for the package to stay longer at the post office. To avoid this fee, you must actively inform us that you are unable to pick up the package or wish to cancel the order. Acting passively and allowing the package to be returned will trigger a fee of NOK 250 to cover our costs.

Errors or omissions:
In the event of errors or omissions, contact us by phone: 99388166 or support@raapluss.no